The Federal Motor Carrier Safety Administration is warning motor carriers of a new, aggressive phishing campaign featuring emails falsely claiming to be from U.S. Department of Transportation or FMCSA officials.
These emails often contain professional-looking documents and legitimate-looking links, but they are fake and designed to steal sensitive information or demand illegal payments.
These emails DO NOT come from USDOT or FMCSA.
What to Know About This Phishing Scheme
- Official FMCSA correspondence almost always uses an email address ending in .gov. In special circumstances, such as customer satisfaction surveys after contacting the FMCSA Contact Center, emails may come from a non-.gov address. These surveys request feedback only and will not ask for personal, payment, or account information. Always verify unexpected emails if unsure.
- Links in phishing emails typically lead to suspicious, non-.gov domains (for example, fmcsa.web.saferwebdattaconnect.pro).
- FMCSA will never request Social Security numbers, bank account details, or credit card information via unsolicited emails or phone calls. Routine updates and renewals are always user-initiated through official FMCSA websites or portals. If sensitive information is required, you should initiate contact through official FMCSA phone numbers or web portals.
- If you have any doubts, avoid clicking links and verify all communications directly through official FMCSA channels, including contacting the FMCSA Call Center at https://ask.fmcsa.dot.gov/app/ticket or call 1-800-832-5660.
How can you verify you’re on an official FMCSA site?
FMCSA websites end with .gov (for instance, www.fmcsa.dot.gov). Always double-check the domain before providing any information. Hover over links to confirm the actual URL before clicking.
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