Daimler Truck North America Launches Extended Optimum Used Truck Coverage – Maintenance

Daimler Truck North America has launched Extended Optimum, its new extended coverage solution. DTNA said this customizable coverage is suited for Freightliner and Western Star trucks with Detroit engines that are out of warranty or do not have extended coverage.

The company said an additional benefit of Extended Optimum is the availability for customers who already own a used truck and for those who are in the process of buying one.

Typically, extended coverages are primarily tailored for the buyers of new vehicles, leaving future owners with limited options to protect their investment, DTNA said.

OEM Parts, Dealer Network

With the introduction of Extended Optimum, DTNA is filling a gap in the market by offering extended coverage using genuine OEM parts and is backed by a dealer service network.

“Until now, fleets and owner-operators with expired coverages have resorted to non-OEM warranty providers,” said Kelly Gedert, general manager aftermarket strategic value chain and technology. “Many simply go without coverage.”

Uptime Priority

DTNA said customer uptime is its top priority, and repair work on covered components is pre-approved by the manufacturer to avoid delays in diagnosis and repair.

“Extended Optimum covers what our customers need,” said Kirk Lewis, executive vice president of I-State Truck Centers.  “Coverage from the manufacturer also means no delays chasing down repair and expense approvals. That’s good for customer uptime, and great for our service department throughput.”

Customizable Coverage

The Extended Optimum portfolio of extended coverage for used trucks is flexible and customizable, allowing customers to choose just the engine or chassis, a bundle of engine and chassis, or other standalone coverages, according to DTNA. In addition, there are no claim caps, deductibles, or limits of liability and all work is performed by certified Freightliner, Western Star, and Detroit technicians.