Cycle Logistics is a third-party logistics provider that was established in 1991 and is headquartered in Itasca, Illinois. Itasca is in the bustling Chicagoland area near the O’Hare International Airport. The company provides high-level warehousing and transportation services. Cycle specializes in distribution, fulfillment and bundling services for clients.
In 2017, Cycle Logistics won a massive new client that had a fulfillment need that was unique in the market. The new client was a Mountain View-based global internet search and technology company. This client needed fulfillment and bundling services to aid in their retail distribution process, requiring Cycle Logistics to manage large volumes of inventory and data with end-to-end visibility.
Problem
Cycle Logistics relied on a manual process to track inventory and data, making it a cumbersome process prone to errors. Their cutting edge new client needed visibility into every shipment, tracking every product from manufacturing all of the way to the end user. Another request required the Cycle team to provide new serial numbers for bundled products and then transfer the inventory data to the client, necessitating a more streamlined and data-clean approach. Cycle was able to gather the data but a big portion of that was conducted manually through an internal, labor-intensive process.
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